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SERVPRO of Downtown Cincinnati / Team Roberts & Parsons is a restoration and specialty cleaning franchise launched in early 2023 by husband-and-wife owners Julie and Tony Roberts and business partner Mike Parsons. The team brings nearly two decades of SERVPRO franchise experience, having previously operated multiple locations across Kentucky, Indiana, and Ohio. The company provides 24/7 emergency response for biohazard and crime scene cleanup, alongside sewage cleanup, virus and pathogen decontamination, and odor removal. They handle residential and commercial properties affected by fire, water, mold, and storm damage. The franchise won 2017 Kentucky SERVPRO Franchise of the Year recognition. Based in downtown Cincinnati, they serve the Pendleton, Ohio area and operate multiple franchises in the tri-state region.
Cincinnati is Ohio's second-largest metropolitan area in southwestern Ohio along the Ohio River. SERVPRO of Downtown Cincinnati maintains headquarters at 250 E 5th St in the central business district.
47 Google reviews (5.0 rating). Customers consistently praise professional service, fast response, and communication. Insurance agents report no complaints from insured parties using their services. No negative themes identified in available testimonials.
Summary based on customer reviews; verify current availability with the company directly.
Services identified from the company's website. Claim this listing to confirm.
Professional cleanup after an unattended death, including decomposition remediation.
Unattended Death Cleanup in Cincinnati, OHCleanup and decontamination of crime scenes including homicides and assaults.
Crime Scene Cleanup in Cincinnati, OHCompassionate and discreet cleanup services after a suicide.
Suicide Cleanup in Cincinnati, OHSafe removal and decontamination of biological hazards.
Biohazard Remediation in Cincinnati, OHCertified decontamination of methamphetamine production sites.
Meth Lab Cleanup in Cincinnati, OHSpecialized cleanup of fentanyl-contaminated properties.
Fentanyl Decontamination in Cincinnati, OHRemediation of properties used for drug use or manufacturing.
Drug House Cleanup in Cincinnati, OHComprehensive cleaning and organization of hoarding situations.
Hoarding Cleanup in Cincinnati, OHCommon biohazard services. Claim your listing to customize.
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