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SERVPRO of Southwest and Northwest Grand Rapids is a restoration and cleaning franchise operating two locations across the Grand Rapids metro area. The company provides 24/7 emergency response for water damage, fire damage, mold remediation, and specialty services including biohazard and crime scene cleanup, sewage remediation, and pathogen decontamination. Their team handles residential and commercial properties across 19 municipalities including Jenison, Grandville, Walker, Wyoming, and Hudsonville. Customer reviews highlight rapid response times—some calls answered within two hours on weekends—and professional follow-up care. The franchise emphasizes certified technician training and community knowledge of the West Michigan region.
Headquartered in Jenison, Michigan, the company operates as two separate SERVPRO franchises covering southwest and northwest portions of the greater Grand Rapids metropolitan area.
193 Google reviews with 4.8-star rating. Customers consistently praise fast emergency response, professional demeanor, and proactive follow-up. No negative themes identified in review excerpts.
Summary based on customer reviews; verify current availability with the company directly.
Services identified from the company's website. Claim this listing to confirm.
Professional cleanup after an unattended death, including decomposition remediation.
Unattended Death Cleanup in Jenison, MICleanup and decontamination of crime scenes including homicides and assaults.
Crime Scene Cleanup in Jenison, MICompassionate and discreet cleanup services after a suicide.
Suicide Cleanup in Jenison, MISafe removal and decontamination of biological hazards.
Biohazard Remediation in Jenison, MICertified decontamination of methamphetamine production sites.
Meth Lab Cleanup in Jenison, MISpecialized cleanup of fentanyl-contaminated properties.
Fentanyl Decontamination in Jenison, MIRemediation of properties used for drug use or manufacturing.
Drug House Cleanup in Jenison, MIComprehensive cleaning and organization of hoarding situations.
Hoarding Cleanup in Jenison, MICommon biohazard services. Claim your listing to customize.
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