SERVPRO of Northwest Albuquerque, operational since October 2017, is a locally owned restoration franchise founded by Niko and Katrina Southall. The company provides 24/7 emergency response across Albuquerque and surrounding areas including Bernalillo County, Paradise Hills, and North Valley. Beyond standard water, fire, and mold restoration, they offer biohazard and crime scene cleanup, sewage remediation, virus and pathogen cleaning, and odor removal. The ownership and technicians hold IICRC certifications in water, fire, mold, crime scene, vandalism, and upholstery restoration. Customer testimonials highlight professionalism, responsiveness, and compassionate service during difficult situations. The company emphasizes their integrated approach—combining restoration expertise with specialized cleaning and construction services.
Based in Albuquerque, NM, the company is independently owned and operated by local entrepreneurs with deep community ties.
102 Google reviews with 4.8-star rating. Consistently praised for professionalism, clear communication, and sensitive handling of emergency situations. Customers highlight individual team members by name and commend both technical competence and emotional support. No negative themes evident in available testimonials.
Summary based on customer reviews; verify current availability with the company directly.
Services identified from the company's website. Claim this listing to confirm.
Professional cleanup after an unattended death, including decomposition remediation.
Unattended Death Cleanup in Albuquerque, NMCleanup and decontamination of crime scenes including homicides and assaults.
Crime Scene Cleanup in Albuquerque, NMCompassionate and discreet cleanup services after a suicide.
Suicide Cleanup in Albuquerque, NMSafe removal and decontamination of biological hazards.
Biohazard Remediation in Albuquerque, NMCertified decontamination of methamphetamine production sites.
Meth Lab Cleanup in Albuquerque, NMSpecialized cleanup of fentanyl-contaminated properties.
Fentanyl Decontamination in Albuquerque, NMRemediation of properties used for drug use or manufacturing.
Drug House Cleanup in Albuquerque, NMComprehensive cleaning and organization of hoarding situations.
Hoarding Cleanup in Albuquerque, NMCommon biohazard services. Claim your listing to customize.
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