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SERVPRO of West Forsyth County, locally owned since 2010 by James and Laura Otterberg, provides biohazard and crime-scene cleanup alongside comprehensive fire, water, and mold restoration across Winston-Salem and surrounding Forsyth County communities. The franchise offers 24/7 emergency response and handles specialty services including sewage cleanup, pathogen decontamination, and odor removal. Staff hold IICRC certification and undergo ongoing professional training. The company serves Winston-Salem, Clemmons, Lewisville, Pfafftown, Rural Hall, Tobaccoville, and Bethania. Customer testimonials highlight professional crew work and responsive communication. As a SERVPRO franchise affiliate of the Winston-Salem Regional Association of Realtors and active in local community events, the company maintains deep roots in the Piedmont region.
Winston-Salem, NC is in the Piedmont region of North Carolina, part of the Greensboro-High Point metropolitan area. The company is active in local chambers of commerce and community organizations.
High satisfaction across 116 Google reviews (4.7 rating). Customers consistently praise crew professionalism, responsiveness, attention to detail, and stress reduction during property damage events. No documented concerns in available testimonials.
Summary based on customer reviews; verify current availability with the company directly.
Services identified from the company's website. Claim this listing to confirm.
Professional cleanup after an unattended death, including decomposition remediation.
Unattended Death Cleanup in Winston-Salem, NCCleanup and decontamination of crime scenes including homicides and assaults.
Crime Scene Cleanup in Winston-Salem, NCCompassionate and discreet cleanup services after a suicide.
Suicide Cleanup in Winston-Salem, NCSafe removal and decontamination of biological hazards.
Biohazard Remediation in Winston-Salem, NCCertified decontamination of methamphetamine production sites.
Meth Lab Cleanup in Winston-Salem, NCSpecialized cleanup of fentanyl-contaminated properties.
Fentanyl Decontamination in Winston-Salem, NCRemediation of properties used for drug use or manufacturing.
Drug House Cleanup in Winston-Salem, NCComprehensive cleaning and organization of hoarding situations.
Hoarding Cleanup in Winston-Salem, NCCommon biohazard services. Claim your listing to customize.
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