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SERVPRO of The New Orleans Westbank, established in 1992 and operated since October 2018 by William Love, Jim Metteauer, and Taylor Rosson, provides restoration and cleanup services across the greater New Orleans area. Beyond water, fire, and mold remediation, the company offers biohazard and crime-scene cleanup, sewage remediation, and virus/pathogen decontamination. The team maintains 24/7 emergency availability and emphasizes rapid response, with staff trained to handle post-disaster situations common to the region, including flood-related contamination. They serve New Orleans, Gretna, Belle Chase, Terrytown, Harvey, Marrero, Westwego, Algiers, Avondale, and Waggaman. Customer feedback highlights professionalism, prompt arrival, and thorough work across damage types.
Based in Marrero on the Westbank of New Orleans, the company operates in a region historically vulnerable to flooding and hurricane damage. The ownership team has direct experience with major water events, including Hurricane Katrina.
27 Google reviews (4.7 rating). Consistently positive feedback emphasizing speed, professionalism, and quality workmanship. Customers praise technician knowledge, clear explanations of processes, and ability to handle complex multi-damage scenarios.
Summary based on customer reviews; verify current availability with the company directly.
Services identified from the company's website. Claim this listing to confirm.
Professional cleanup after an unattended death, including decomposition remediation.
Unattended Death Cleanup in Marrero, LACleanup and decontamination of crime scenes including homicides and assaults.
Crime Scene Cleanup in Marrero, LACompassionate and discreet cleanup services after a suicide.
Suicide Cleanup in Marrero, LASafe removal and decontamination of biological hazards.
Biohazard Remediation in Marrero, LACertified decontamination of methamphetamine production sites.
Meth Lab Cleanup in Marrero, LASpecialized cleanup of fentanyl-contaminated properties.
Fentanyl Decontamination in Marrero, LARemediation of properties used for drug use or manufacturing.
Drug House Cleanup in Marrero, LAComprehensive cleaning and organization of hoarding situations.
Hoarding Cleanup in Marrero, LACommon biohazard services. Claim your listing to customize.
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