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SERVPRO of Norcross and Duluth is a SERVPRO franchise operating in the Atlanta suburbs, providing 24/7 emergency restoration and specialized cleanup services across Gwinnett County and surrounding areas. Beyond their primary focus on water and fire damage restoration, the company offers biohazard and crime scene cleanup, sewage remediation, and virus/pathogen decontamination. Ownership changed in April 2024 when Ryan Braswell and Michael Crawford added this location to their multi-franchise operation, which now includes over 80 full-time employees across two major warehouse facilities. Staff holds IICRC-industry certifications and regular ongoing training. Customer testimonials highlight responsive communication, professional crew demeanor, and compassionate handling of traumatic situations including severe water damage and septic contamination.
Based in Norcross, Georgia, in the greater Atlanta metropolitan area. The company operates two warehouse facilities—one 25,000 sq. ft. location in McDonough and a 42,000 sq. ft. facility in Norcross—serving the northern suburbs and Gwinnett County region.
108 Google reviews with 4.7-star rating. Customers consistently praise clear communication, professional demeanor, empathy during crises, and effective remediation work. No negative themes identified in available testimonials.
Summary based on customer reviews; verify current availability with the company directly.
Services identified from the company's website. Claim this listing to confirm.
Professional cleanup after an unattended death, including decomposition remediation.
Unattended Death Cleanup in Norcross, GACleanup and decontamination of crime scenes including homicides and assaults.
Crime Scene Cleanup in Norcross, GACompassionate and discreet cleanup services after a suicide.
Suicide Cleanup in Norcross, GASafe removal and decontamination of biological hazards.
Biohazard Remediation in Norcross, GACertified decontamination of methamphetamine production sites.
Meth Lab Cleanup in Norcross, GASpecialized cleanup of fentanyl-contaminated properties.
Fentanyl Decontamination in Norcross, GARemediation of properties used for drug use or manufacturing.
Drug House Cleanup in Norcross, GAComprehensive cleaning and organization of hoarding situations.
Hoarding Cleanup in Norcross, GACommon biohazard services. Claim your listing to customize.
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